I had an awesome experience with Kelly searching for my first home! She is AMAZING! We found a house in a couple weeks, and she would not let me overpay! We went on daily marathons looking at houses and then revisited my top choices even 3 or 4 times! She was so flexible, patient, and responded promptly. I had a million questions-and she answered them ALL! If she didn't know the answer, she would find out and get back to me. She constantly kept me updated, and she is extremely knowledgeable of the Pinehurst area and in property investment. She negotiated hard for me, and I have to say, I had so much FUN with her! She is very personable!
My only negative experience, which does not reflect on Kelly Curran personally, but rather on Keller Williams Realty, was using someone on their "preferred vendors list." I went with their "preferred vendor" Payne Home Inspections and was extremely displeased, not only with the service and responsiveness in receiving the report, but also with the final inspection report in which some major issues were missed. I have also come to find out that his business is being sued. He never responded to many attempts for a refund. I should have never paid him. I should have known better, he only had one review on AngiesList (which was an A in 2012). Why would Keller Williams recommend him? Is it because his family develops real estate? I see the Keller Williams website has now changed their "preferred vendor" for "home inspection services" to another company-maybe after my bad experience? I know Kelly sent out an email to all the KW Realtors about our negative experience with Payne Inspections, and she apologized profusely. Its too bad that I had to experience that negative situation and waste $350.
On the other hand, I also used their preferred vendor for closing services, and I was very happy. (But that is what I would expect from using a preferred vendor from Keller Williams Realty-to be happy with their "preferred vendor.") I recommend to just do your own research on vendors. Besides the home inspection, everything went smooth and in my favor. Thanks Kelly!